Dinanath kholkar biography of nancy
Dinanath kholkar biography of nancy
Dinanath kholkar biography of nancy johnson...
Meet the Dinamo driving TCS’ business process services impressive growth
Dinanath (Dina) Kholkar is Global Head of Business Process Services at Tata Consultancy Services
As we endlessly debate the future of the global IT service delivery in the wake of advances in automation, digital disruption and the ability to maintain double digit growth rates, one area that has steadfastly kept to respectable growth and improved delivery confidence is our beloved business process outsourcing services.
In fact, we are about to reveal to all of you that the growth in Indian-heritage BPO has been consistently out-performing IT services over the last year.
Why? Because BPO is several years behind IT in terms of widespread adoption, but is now coming to the forefront as processes can be better-enabled by cloud platforms and maturing global delivery models.
In this vein, I thought it timely to interview Dina Kholkar, TCS’ global head of BPS, who has helped steer his division to $1